Support
We're here to help
Something not working, or not sure how a feature behaves? Reach out and we'll get back to you.
Report a bug
The fastest route is the form: it comes straight to us with the page you were on already attached, so there is less for you to remember and less for us to ask about.
You'll need to be logged in, so we know whose account the problem happened on. Everywhere else in the app the same form is one click away, bottom right of the page. In the Chrome extension it's under "Report a problem" in Pilou's panel, and there it can bring along exactly what went wrong in the last autofill.
Or email us
No account yet, or can't sign in? Email benjaminlarger.bl@gmail.com with what you're seeing. We read every message and reply from the same address.
What to include
- The page or job posting URL you were on, if applicable
- What you expected to happen, and what happened instead
- A screenshot, if the issue is visual
- Whether you were using the web app or the Chrome extension
Before you write in
Pilou never presses Submit on a form for you, and it never invents an answer to a required field it can't verify from your profile, so a field left blank or sent to "unanswered" is expected behavior, not a bug. If autofill fills something incorrectly, that's exactly the kind of report we want.
Pilou here. If a form trips me up, tell me about it. I get better every time someone does.
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